Privacy Policy – Frami.store

At Frami.store, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share the information you provide to us when you visit our website, make purchases, or contact us. By using our services, you agree to the terms of this policy.

1. Information We Collect

We collect both personal and non-personal information from you in a variety of ways, including when you visit our website, place an order, or contact customer service. The types of information we may collect include:

  • Personal Information:
    When you make a purchase or register for an account, we collect personal information such as your name, email address, shipping address, phone number, and payment details (PayPal or Payoneer). This information is essential for processing orders and providing customer support.

  • Non-Personal Information:
    We also collect non-personal information like your browser type, IP address, referring site, and browsing activity. This data helps us improve your shopping experience by analyzing how visitors use our website.

2. How We Use Your Information

The information we collect is used in the following ways:

  • To Process Orders:
    We use your personal information to fulfill your orders, process payments, and communicate with you regarding your purchase (e.g., order confirmation and shipping details).

  • To Improve Our Services:
    Your non-personal information is used to analyze customer preferences and trends, allowing us to enhance our website’s functionality, design, and services.

  • Customer Support:
    We use your contact information to respond to any inquiries or support requests, ensuring that you have a smooth and satisfying shopping experience.

  • Marketing:
    With your consent, we may send you promotional offers, newsletters, or other marketing materials. You can opt out of these communications at any time by following the unsubscribe instructions included in the emails or contacting us directly.

3. How We Protect Your Information

At Frami.store, we take the security of your personal information seriously. We use advanced security measures to protect your data against unauthorized access, alteration, or disclosure. These measures include:

  • SSL Encryption:
    All transactions on our website are secured using SSL encryption, ensuring that your payment information and other sensitive data are protected during transmission.

  • Secure Payment Processors:
    Payments made via PayPal or Payoneer are processed through their secure platforms, ensuring that your financial information is handled safely and privately. We do not store your payment details on our servers.

  • Limited Access:
    Only authorized personnel have access to your personal information, and we implement strict security protocols to safeguard this data.

4. Sharing Your Information

We do not sell, rent, or trade your personal information with third parties. However, we may share your data in the following circumstances:

  • Service Providers:
    We may share your information with third-party service providers (e.g., payment processors, shipping carriers) to help us fulfill your orders and manage our services. These providers are bound by confidentiality agreements and are only authorized to use your data for the purposes of completing your transactions.

  • Legal Requirements:
    We may disclose your information if required to do so by law, or in response to valid requests by public authorities (e.g., court orders or government regulations).

  • Business Transfers:
    In the event of a merger, acquisition, or sale of our business assets, your personal information may be transferred to the new owner as part of the transaction. You will be notified if this occurs, and your information will remain protected under this Privacy Policy.

5. Your Rights and Choices

You have the right to control your personal information and make choices about how it is used. These rights include:

  • Access:
    You can request access to the personal information we hold about you at any time.

  • Correction:
    If you believe that any of your information is incorrect or incomplete, you can request that we update it.

  • Deletion:
    You can request that we delete your personal information, subject to certain legal and contractual obligations (e.g., order processing and tax regulations).

  • Marketing Preferences:
    You can opt out of receiving marketing communications from us by following the unsubscribe link in our emails or contacting us directly.

To exercise any of these rights, please contact us at [email protected] or call us at +1 567-351-8303 during business hours.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience on Frami.store. Cookies are small files stored on your device that help us remember your preferences and analyze site traffic. You can adjust your browser settings to reject cookies, but please note that certain features of our website may not function properly without them.

7. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law. Once your information is no longer needed, we will securely delete or anonymize it.

8. Children’s Privacy

Frami.store is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children. If we discover that we have inadvertently collected information from a child, we will take immediate steps to delete it.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make changes, we will notify you by posting the updated policy on our website and updating the “Effective Date” at the top of this page. Your continued use of Frami.store after the changes are made indicates your acceptance of the updated policy.

10. Contact Us

If you have any questions or concerns about our Privacy Policy or how we handle your personal information, please don’t hesitate to reach out to us.

  • Email: [email protected]
  • Phone: +1 567-351-8303
  • Address: 696 S Bay Rd, Dover, DE 19901
  • Business Hours: Monday to Friday, 8 AM – 6 PM (Closed Saturday and Sunday)

By using Frami.store, you acknowledge that you have read and understood this Privacy Policy, and you agree to the collection and use of your information as described above.