Terms & Conditions – Frami.store

Welcome to Frami.store! These Terms & Conditions outline the rules and regulations for using our website and the services we provide. By accessing and using our website, you agree to comply with the following terms. Please read them carefully before making any purchase or using our services.

1. General Terms

These Terms & Conditions apply to all users of Frami.store, including customers, browsers, vendors, merchants, and contributors of content. By visiting our site or purchasing something from us, you agree to be bound by these terms.

  • Business Information:
    • Address: 696 S Bay Rd, Dover, DE 19901
    • Email: [email protected]
    • Phone: +1 567-351-8303
    • Business Hours: 8AM – 6PM (Monday to Friday, closed Saturday and Sunday)

2. Payment Methods

We accept the following payment methods on Frami.store:

  • PayPal
  • Payoneer

All payments must be completed at the time of purchase. By using these payment options, you agree to their respective terms and conditions, and you understand that we do not store your financial details. Payments are processed securely through their platforms, and any concerns regarding your payment should be directed to the appropriate payment service.

3. Shipping Policy

  • Shipping Fee: A flat shipping fee of $6.99 will be applied to all orders. This fee will be included in your total payment at checkout.

  • Order Processing Time: Orders are processed within 1-3 business days after receiving your order confirmation email. You will receive a notification once your order has shipped.

  • Shipping Time: Standard shipping typically takes 7-15 business days depending on your location. Please note that shipping times may vary due to external factors such as weather, postal service delays, and customs processing.

4. Returns and Refunds

If you are not completely satisfied with your purchase, you may return the item(s) within 30 days of receipt for a refund or exchange. The following conditions apply:

  • Return Eligibility:
    Items must be unused, in original condition, and in their original packaging to be eligible for a return. Certain items like sale items or final clearance products may not be eligible for return.

  • Return Process:
    To initiate a return, please contact us at [email protected] with your order details, and we will provide instructions for returning your item(s).

  • Refunds:
    Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, the refund will be processed, and a credit will automatically be applied to your original payment method (PayPal or Payoneer) within 5-10 business days.

5. Order Cancellations

You may request an order cancellation before the item is shipped. Once your order has been processed and shipped, cancellation will no longer be possible. In such cases, you will need to follow the return process to send the items back to us.

To cancel an order, please contact us at [email protected] with your order number as soon as possible.

6. Product Information and Availability

While we make every effort to ensure the accuracy of product descriptions, images, and pricing on our website, we cannot guarantee that all information is 100% accurate or error-free. If a product is listed at an incorrect price due to typographical errors, we reserve the right to cancel or refuse any orders placed for products listed at the incorrect price.

Additionally, some products may be available in limited quantities. In the event of product unavailability, we will notify you as soon as possible, and you will have the option to either cancel your order or choose an alternative item.

7. Limitation of Liability

Frami.store will not be liable for any direct, indirect, incidental, or consequential damages that arise from the use of our website or services. This includes, but is not limited to, loss of profits, loss of data, or other damages resulting from the use or inability to use our website, delays in shipping, or product defects.

By using our website, you agree to assume full responsibility for any decisions or actions taken based on the information provided, including the purchase of products.

8. Intellectual Property

All content on Frami.store—including but not limited to text, images, logos, product descriptions, and design elements—is the property of Frami.store or our licensors. You may not copy, reproduce, modify, or distribute any content without our prior written consent.

9. Privacy Policy

Our Privacy Policy, which explains how we handle your personal data, forms an integral part of these Terms & Conditions. By using our website, you agree to our collection and use of your data as outlined in our Privacy Policy.

10. Governing Law

These Terms & Conditions are governed by and construed in accordance with the laws of the United States. Any disputes arising from the use of this website or the purchase of products will be subject to the jurisdiction of the courts located in Delaware, US.

11. Changes to These Terms

We reserve the right to modify these Terms & Conditions at any time without prior notice. Any updates will be posted on this page, and it is your responsibility to review these terms regularly to ensure you are aware of any changes.

12. Contact Us

If you have any questions or concerns regarding these Terms & Conditions, feel free to contact us at:

  • Email: [email protected]
  • Phone: +1 567-351-8303
  • Address: 696 S Bay Rd, Dover, DE 19901
  • Business Hours: Monday to Friday, 8 AM – 6 PM (Closed Saturday and Sunday)

By using Frami.store, you acknowledge that you have read, understood, and agreed to these Terms & Conditions. Thank you for shopping with us!